I did what they suggested but when we called again, they did not receive it. By this time we were staying in a motel that we are still currently staying in, slowly transitioning to base housing. Upset and frustrated, we called and spoke w/ Vivint
Rep Justin who worked in Account Resolutions. While on the phone w/ Justin, my wife emailed all documents to him. Within a minute, Justin received it. Just like
Justin, Paul did the same thing.